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Privacy Policy

Privacy Policy

Rhino Medical Transportation

Effective Date: 1st March, 2026

Rhino Medical Transportation (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you provide when using our website or services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://rmtservice.com or request our transportation services.

Information We Collect

We may collect the following types of personal information when you use our website or services:

  • Full name
  • Phone number
  • Email address
  • Pickup and drop-off addresses
  • Appointment dates and times
  • Transportation service details
  • Communication preferences

This information may be collected when you:

  • Fill out a booking or contact form
  • Request transportation services
  • Contact us by phone, email, or text message
  • Communicate with our support team

How We Use Your Information

We use the information we collect to:

  • Schedule and manage transportation services
  • Confirm ride bookings and appointments
  • Send reminders and service updates
  • Provide customer support
  • Improve our services and customer experience
  • Communicate important service information

SMS Messaging & Communication Consent

By providing your phone number through our website booking forms, transportation request forms, or direct communication with our team, you consent to receive SMS text messages from Rhino Medical Transportation related to your transportation services.

These messages may include:

  • Ride confirmations

  • Appointment reminders

  • Transportation updates

  • Customer support responses

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly.

 

Consent to receive SMS messages is not a condition of purchasing transportation services.

Sharing of Personal Information

Rhino Medical Transportation does not sell, rent, or share personal information with third parties for marketing purposes.

Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only with:

  • Service providers that help operate our business (such as scheduling or communication platforms)

  • Legal authorities when required by law

  • Technology providers necessary to deliver our service

Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services
  • Maintain service records
  • Meet legal and regulatory requirements

Cookies and Website Analytics

Our website may use cookies or analytics tools to understand how visitors use the site and improve the user experience.

You may disable cookies through your browser settings if you prefer.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Rhino Medical Transportation

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